Frequently Asked Questions About Shopping at cpapXchange

ARE YOUR PRODUCTS NEW OR REFURBISHED?
cpapXchange is an authorized reseller for ALL of the products we sell. We purchase our stock directly from the manufacturers and offer only NEW products with full manufacturer's warranties. We DO NOT sell used or refurbished equipment.

HOW MUCH DOES SHIPPING COST?
Shipping charges vary depending on the total order amount and shipping method chosen at checkout. Please click here to review our complete shipping policy and shipping rates.

WHAT HAPPENS IF I FIND A PRICE LOWER THAN YOUR SOMEWHERE ELSE?
We work hard to provide the best possible prices on everything we sell and we offer a 100% Price Match Guarantee to back it up! Click here to learn more about our pricing guarantee.

HOW CAN I PLACE AN ORDER?
To order an item simply click the "Add to Cart" button on any of our product pages. Once you have selected everything you would like to buy click the "Checkout" button to complete your order. Alternatively, if you would like us to send you an invoice for specific products via e-mail, please contact us using the information elsewhere on this site. We can also accept phone, fax, or mail orders.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments over the online or over the phone using MasterCard, Visa, Discover, American Express, PayPal, and GoogleCheckout. If you would like to arrange an alternative payment method such as a check or money order, please contact us using the information provided elsewhere on this site.

MORE QUESTIONS
If you have questions please e-mail us and we'll be happy to answer them.