Our Prescription Items Policies & Questions

OUR PRESCRIPTION POLICY
In compliance with current FDA requlations, cpapXchange.com requires a prescription for each CPAP/BiPAP/BiLevel Machine, CPAP/BiPAP/BiLevel Mask, CPAP/BiPAPBiLevel Humidifier, and Oxygen Concentrator we sell. Prescriptions may be faxed, emailed, or mailed to us using the information on the right side of this page. If you are unable to obtain a copy of your prescription we can call your doctor and request the prescription on your behalf.

DO I HAVE TO SEND A NEW PRESCRIPTION EVERY TIME I ORDER?
Once we have your prescription on file we will keep it for all future orders so there is no need to send a new prescription every time you order. If we have your prescription on file please select the "Prescription On File" option when placing your order online.

DO I NEED A NEW PRESCRIPTION OR WILL MY OLD ONE DO?
In general prescriptions for CPAP/BiPAP/BiLevel and Oxygen therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.

WHAT SHOULD BE ON MY PRESCRIPTION?
Prescriptions are generally provided on your doctor's prescription pad, office letterhead, or printed prescription form. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed (see examples below). Click here to download a cpapXchange Prescription Form, in PDF format, that can be filled out by your doctor.

• Humidified Prescriptions - Should contain one of the following words or phrases: CPAP Humidifier, BiPAP Humidifier, Heated Humidifier, HH, CPAP Supplies, BiPAP Supplies, BiLevel Humidifier, APAP HH, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.
  
  
• Mask Prescriptions - Should contain one of the following words or phrases: CPAP Mask, BiPAP Mask, CPAP Supplies, BiPAP Supplies, BiLevel Mask, APAP Mask, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.
  
  
• CPAP Prescriptions - Should contain the following words or phrases: CPAP, Continuous Positive Airway Pressure, or something similar. If your doctor would like us to preset your system to a specific pressure that should be specified as well. Samples of typical CPAP pressure notations would be 10, 10CM, 12CM H2O, 16, 17CM, 17CM H2O, etc.
  
  
• APAP / Auto-CPAP Prescriptions - Should contain the following words or phrases: Auto-CPAP, AutoPAP, APAP, AutoSet, Auto Adjusting CPAP, CPAP, Continuous Positive Airway Pressure, or something similar. In addition if your doctor would like us to set the system to a specific pressure range that should be specified as well. Samples of typical APAP pressure range notations would be 4-10, 4-10CM, 14-18CM H2O, 12-17, 4-8CM, etc.
  
  
• BiPAP / BiLevel Prescriptions - Should contain the following words or phrases: BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressures that should be specified as well. BiPAP pressures are specified as two numbers: Inspiration or IPAP and Expiration or EPAP. Examples of typical BiPAP pressure notations would be IPAP 10 EPAP 4, 10/4CM, IPAP 18 EPAP 6, 18/6, etc.
  
  
• Auto-BiPAP / Auto-BiLevel Prescriptions - Should contain the following words or phrases: BiPAP Auto, Auto-BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressure ranges that should be specified as well.
  
  
• BiPAP ST / BiLevel ST Prescriptions - Prescriptions for these systems MUST include the ST or Backup Rate notation. They contain the following words or phrases: BiPAP ST, BiLevel ST, VPAP ST, BiPAP with Backup Rate, or something similar. In addition if your doctor would like us to set the system to specific pressures and/or Backup Rates (BPM) that should be specified as well.
  
  
• BiPAP Auto SV Prescriptions - Should contain the following words or phrases: BiPAP SV, VPAP SV, VPAP Adapt, BiPAP Servo Ventilation, BiPAP Adapt SV, or something similar. Prescriptions for SV systems MUST include IPAP and EPAP settings and may include Backup Rate (BPM) settings as well.

DOES MY PRESCRIPTION HAVE TO BE FROM A US DOCTOR?
No, if your primary residence is in a foreign country and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase. We are only authorized to sell and ship Respironics and ResMed masks and machines to end-users residing in the United States with a prescription from a U.S. doctor.

DOES MY PRESCRIPTION HAVE TO BE IN ENGLISH?
No. In most cases we can accept prescriptions written in any language. In certain circumstances we may require a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.

I HAVE ADDITIONAL QUESTIONS ABOUT PRESCRIPTION REQUIREMENTS
If you have additional questions about our prescription requirements please contact us, using the information at the upper right of this page and we'll be happy to help.