In compliance with current FDA regulations, cpapXchange.com requires a prescription for each CPAP/BiPAP Machine, CPAP/BiPAP Mask, CPAP/BiPAP Humidifier, and Oxygen Concentrator we sell.
Prescriptions may be faxed, emailed, or mailed to us. If you are unable to obtain a copy of your prescription we can call your doctor and request the prescription on your behalf. If your order requires a prescription, and we do not have one for you in our files, we will email you a prescription request and hold your order until your prescription is received.
Do I Have to Send a New Prescription Every Time I Order?
Once we have your prescription we'll keep it on file for all future orders so there is no need to send a new prescription every time you order. If we have your prescription on file please select the "Prescription On File" option when placing your order online.
Do I Need a New Prescription or Will My Old One do?
In general prescriptions for CPAP/BiPAP and Oxygen therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.
Does My Prescription Need to Be From a US Doctor?
In most cases, if your primary residence is in a foreign country and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase. We are only authorized to sell and ship Respironics and ResMed masks and machines to end-users residing in the United States with a prescription from a U.S. doctor.
Does My Prescription Have to Be in English?
No. In most cases we can accept prescriptions written in any language. In certain circumstances we may require a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.
I Have Additional Questions About Prescription Requirements
If you have additional questions about our prescription requirements please contact us and we'll be happy to help.
What Should My Doctor Write On My Prescription?
Prescriptions are generally provided on your doctor's prescription pad, office letterhead, or printed prescription form. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed (see examples below). Use the links below to download a prescription form, in PDF format, that can be filled out by your doctor.
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cpapXchange offers online support through our website, toll free and live web chat support during normal business hours, and email support 24-hours a day. cpapXchange.com sells and ships products exclusively to end-users residing in the United States, we do not ship to other third parties or businesses. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. All products and services advertised on this site are provided by cpapXchange.com or its designates. Proposition 65 Warning: Some products on this site may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. Selected product materials are used with the permission of the copyright holders. ResMed Product Materials © ResMed, Used with Permission. Philips Respironics Materials © Philips Respironics, Used with Permission. Fisher & Paykel Healthcare Materials © Fisher & Paykel Healthcare, Used with Permission. October 24, 2016 .