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MANUFACTURER'S STANDARD WARRANTY
Every product we sell comes with a standard manufacturer's warranty against defects. For masks the warranty is 90-days from the date of purchase. For chinstraps the warranty is 30-days. For CPAP/BiPAP machines and oxygen concentrators the warranty is generally 2-years although individual policies may vary. If you purchase one of our products and find it is defective within the warranty period we will gladly repair or replace it free of charge based on the manufacturer's policies. Instructions for arranging warranty service are provided on each package invoice or receipt.
30-DAY MONEY BACK GUARANTEE AVAILABLE
Do you want to try out a new mask or chinstrap? Are you unsure about which size is best for you? Adding a 30-DAY MONEY BACK GUARANTEE to the Manufacturer's Warranty on your mask or chinstrap means you can return it -- for any reason -- within 30 days of purchase for a full refund of the original purchase price. All of the products offered by cpapXchange are brand new and supplied in their original packaging from the manufacturer. Nothing sold on our website has ever been used previously. Because of our strict policy of only selling new equipment we cannot accept returns, except for warranty issues, on items where the manufacturer's packaging has been opened unless a 30-DAY MONEY BACK GUARANTEE has been purchased at the time the original order is placed.