Frequently Asked Questions |
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| How do you sell your products at such low prices? Our business is based on purchasing overstock CPAP supplies masks, tubing, filters, chambers and accessories from regional suppliers and then selling them at discounted prices over the internet. All of our products are brand new. We DO NOT sell used or refurbished equipment. How much does shipping cost? Shipping charges vary: First Class shipping charges range from $4.50 - $7.50 per order. Priority shipping charge range from $6.00 - 10.00 per order. Priority shipping on orders over $100 is FREE! Express shipping charges start as low as $18.00. What happens if I find a price lower than yours somewhere else? We work hard to provide the best possible prices on everything we sell and we offer a 100% Price Match Guarantee to back it up! If you find an item at a lower price elsewhere on the internet please let us know. If we can verify the lower price we will be happy to honor it or credit your account for the difference if you have ordered the item from us within the past week. This offer excludes all auction sites. How can I place an order? To order an item simply click the "Add to Cart" button on any of our product pages. Once you have selected everything you would like to buy click the "Checkout" button to complete your order. Alternatively, if you would like us to send you an invoice for specific products via e-mail, please contact us here. We can also accept phone or fax orders using the numbers at right. What forms of payment do you accept? We accept payments over the online or over the phone using MasterCard, Visa, American Express or PayPal account. If you would like to arrange an alternative payment method such as a check or money order, please contact us here. Where can I find answers to questions about your shipping rates and policies? We've set up a special page to deal with all shipping questions. Please click here to learn about cpapXchange's Shipping Rates & Policies. More Questions If you have questions please e-mail us and we'll be happy to answer them. |
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CPAP Masks | BiPAP Masks | Travel CPAP | CPAP Machines | Respironics CPAP | ComfortGel | Log In cpapXchange.com When our customers are happy, we all get a better night's sleep. If you don't see it on our site, E-mail us! Privacy Policy & Conditions of Use | Return & Exchange Policies We are only authorized to sell and ship Respironics and ResMed product to end-users residing in the United States. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide individualized patient equipment set-up, clinical and after-sales support, and a program to assist patients with therapy success. cpapXchange offers a wide range of support options to our customers including phone support during business hours 9-5 pm Eastern, live chat support and 24-hour email support. A valid prescription is needed for the purchase of selected products offered by cpapXchange. If a prescription is required you will be informed of the requirement when adding the product to your cart. Copyright © 2004-2008 cpapXchange.com |
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