All About Shipping at cpapXchange

Will you ship orders anywhere?
We ship within the United States and it's territories (including Puerto Rico, the US Virgin Islands, Guam, etc and military bases), and to Canada*. We DO NOT ship to any international destinations except Canada and US Territories.

Once an order is place how long will it take to be shipped?
We ship more than 90% of all orders within 1 business day (M-F). If your order is going to be delayed more than a day or two we will notify you using the contact information provided with your original order.

How are orders shipped?
We ship all orders via the United States Postal Service using First Class, Priority and Express Mail. If your address is not served by the USPS then please provide a PO Box or other alternate address for shipment.

What are your shipping rates?
When placing your order you will be provided with several shipping options -- First Class Mail, Priority Mail, and Express Mail for addresses within the US and US Territories; and Priority International for Canadian addresses. Review the table below for a list of our average shipping rates and approximate delivery times.


Order Total First Class
(5-7 Day Average)
Priority
(3-5 Day Average)
Express
(1-2 Day Guarantee)
$000.00 - $024.99 $4.50 $6.00 $18.25
$025.00 - $049.99 $5.50 $7.00 $19.25
$050.00 - $074.99 $6.50 $8.00 $20.25
$075.00 - $099.99 $7.50 $9.00 $21.25
$100.00 - $499.99 FREE $5.00 Starting at $22.00
$500.00 and Over FREE FREE Starting at $45.00

Priority International - All Canadian orders are shipped via USPS Priority International Mail. Rates for Priority International Mail average about $10.00 more than standard Priority Mail rates shown above. cpapXchange.com is not responsible for any customs charges, taxes, import duties or other charges which may be imposed by Canadian authorities upon delivery.

* Some products from ResMed, Respironics and Fisher Paykel are limited to shipment within the U.S.


e-Mail
service@cpapXchange.com

Mail
cpapXchange.com
20A Northwest Blvd, Suite 238
Nashua NH 03063

Phone & Fax Inquiries
We are a small business and cannot always have someone manning the phone and fax lines. If we are unable to take your call immediately, please leave a message and we will get back to you as quickly as possible. E-Mail us for the fastest response!

Fax - 727.499.0901
Toll Free - 866.99.CPAPX
Toll Free - 866.992.7279
Phone - 603.941.4894



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Privacy Policy & Conditions of Use | Return & Exchange Policies


We are only authorized to sell and ship Respironics and ResMed product to end-users residing in the United States. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide individualized patient equipment set-up, clinical and after-sales support, and a program to assist patients with therapy success. cpapXchange offers a wide range of support options to our customers including phone support during business hours 9-5 pm Eastern, live chat support and 24-hour email support. A valid prescription is needed for the purchase of selected products offered by cpapXchange. If a prescription is required you will be informed of the requirement when adding the product to your cart.

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