Frequently Asked Questions

Thank you for visiting cpapXchange. Our service team is happy to offer assistance 5 days a week. We love to talk so please get in touch! Our normal business hours are:

  • 10:00 am - 5:00 pm Eastern - Monday
  • 10:00 am - 5:00 pm Eastern - Tuesday
  • 10:00 am - 5:00 pm Eastern - Wednesday
  • 10:00 am - 5:00 pm Eastern - Thursday
  • 10:00 am - 5:00 pm Eastern - Friday
  • Closed - Saturday
  • Closed - Sunday

cpapXchange Will Be Closed For The Following Holidays:

  • Monday, May 30, 2022 - Memorial Day
  • Monday, July 4, 2022 - Independence Day
  • Monday, September 5, 2022 - Labor Day
  • Thursday, November 24, 2022 - Thanksgiving Day
  • Monday, December 26, 2022 - Christmas Day (Observed)
  • Monday, January 2, 2023 - New Year's Day (Observed)

Just click the button on the left of your browser window and we'll pop right in!

If we are unable to take your call immediately, please leave a message and we will get back to you as soon as we're free.

[email protected]
We handle every inquiry personally. Most messages are answered within 2-4 hours!

20A Northwest Blvd, Suite 238
Nashua NH 03063


For business and insurance purposes our company name is cpapXchange LLC and our Federal Tax ID is 38-3920635.

Are Your Products New or Refurbished?
cpapXchange is an authorized reseller for ALL of the products we sell. We purchase our stock directly from the manufacturers and offer only NEW products with full manufacturer's warranties. We DO NOT sell used or refurbished equipment.

How Much Will Shipping Cost on My Order?
Shipping charges vary depending on the total order amount and shipping method chosen at checkout. Please click here to review our complete shipping policy and shipping rates.

What Happens if I Find a Lower Price Somewhere Else?
We work hard to provide the best possible prices on everything we sell and we offer a 100% Price Match Guarantee to back it up! Click here to learn more about our pricing guarantee.

How Can I Place an Order?
To order an item simply click the "Add to Cart" button on any of our product pages. Once you have selected everything you would like to buy click the "Checkout" button to complete your order. Alternatively, if you would like us to send you an invoice for specific products via e-mail, please contact us using the information elsewhere on this site. We can also accept phone, fax, or mail orders.

What Forms of Payment Do You Accept?
We accept payments online or over the phone using MasterCard, Visa, Discover, American Express, and PayPal. If you would like to arrange an alternative payment method such as a check, money order or PayPal Payment Request, please contact us using the information provided at the top of this page.

I Have More Questions!
If you have additional questions please e-mail us or call 866-992-7279 and we'll be happy to answer them.


  • Manufacturer:CPAPXchange
  • Part Numbers:
  • HCPCS Codes:
  • FLEX SPENDING:Can be purchased with FSA & HSA Cards