Too much leakage, poorly designed clip system.
I had bought the ComfortGel Mask before. The first time I ordered a medium because the Res-med mask I have is medium. Unfortunately the ComfortGel medium seemed small and uncomfortable so I would end up taking it off after an hour or so. When needing a new mask, I decided I would try the ComfortGel again, but would move to a large. While the large is more comfortable, If I turn my head there always seems to be air leakage. Also I have to keep it so tight that it is uncomfortable. Again, I end up abandoning it so I can get some sleep after an hour or so.
Another bad area is the system used to attach the headgear to the mask. Getting it to clip on and more so, taking it off is a real nuisance. Especially when you are half asleep.
So now I have two ComfortGel mask that I can not use. I would urge folks to look for a different solution when looking for a full face CPAP mask.
Written by EagerWoodchuck, Indianapolis, Indiana -2020-03-20
I had bought a less expensive mask previously. It was terrible. I am so grateful for this one!
Written by RealWalrus-28745, FL -2020-03-14
Not for me.
My nose broke out after use.
Written by Wallace64, -2020-02-25
Good experience buying cpap mask
Written by Keithanglin110, -2020-02-10
Did not like
I bought this for my wife. She does not like it she is used to a nose cone style and was hoping this would eliminate the need for a chin strap but is not happy with it so we will be returning it. We did like the company though so we will be looking for another one in the style she does like.
Written by Tbotelho8133, Longmont, CO. -2020-02-01
Does not work well.
Mask is not maintaining its seal.
Written by conoverad, -2020-01-05
This mask is much smaller than other masks in the “medium” size range. It doesn’t fit well for this reason but as there is nothing technically wrong with it, I can’t return it. My other two masks fit fine and are both mediums (different brands). The Cpap exchange company has been good otherwise.
Written by LemonYellowJird, Phoenix, AZ -2020-01-02
It’s a ten
It feels good at night thank u
Written by KeyarieHenderson, -2019-12-19
Review of mask on my face
The mask didnt work at keeping air from escaping when cpap goes into high.
Written by Walt-40914, Los Angeles -2019-12-08
it came in a couple of days
Written by maybelucky1, -2019-11-19
Leaks too much
For me, it leaked terribly. Seemed to be of good quality tho.
Written by mortgageleonard, NORTH CAROLINA -2019-11-14
Excellent product and easy to shop and place the order
Written by gerardodiazsantos, PR -2019-11-11
Customer service was great delivery was on time thank you
Written by GG001DRAGON, -2019-11-07
Exactly what I needed
Fast shipping great website
Written by djchris210, -2019-09-30
still leaks a little makes that gassy sound when i turn my head but it is confortable and Ive try differt sizes with the same result
Written by rknight40, New Jersey -2019-09-30
Better than the mask I already had
Written by Jerryshelton1979a, -2019-09-16
Not comfortable mask
Was not comfortable and leaked bad
Written by chris-95956, -2019-09-05
Good service; not pleased with product
I'm sure the mask is great for someone that it fits. We tried 2 different sizes and neither was the right shape to fit my husband's face. He could not get it to seal properly. We finally went back to the mask he used before, even though it is more expensive. The service team at CPAPxchange is great, though! I give them 5 stars!
Written by lnickels70, Pennsylvania -2019-08-16
Leaking air and uncomfortable on the forehead
Traded in for the F20 air fit and so glad I did!
Written by Seanfarman, Laguna Niguel -2019-08-16
It leaked out.
I just could not get a good seal, I sent it back so I hope they refund me.
Written by tedbb396, Pittsfield -2019-07-29
Gel padding didn't give support and moved out of place as I moved in my sleep
Written by capoime, Gatlinburg TN -2019-07-22
sealed well, but comes apart a lot
this mask sealed better than most and i have a beard. i would rate it higher but it comes apart a lot and the straps, while putting the mask on are extremely difficult for me to snap into place.
Written by Beaded Man, Louisville, KY -2019-07-17
straps are two light, if they are a little thicker and made wider it would be perfect.
straps tend to wad around.
Written by PCDANNY3, -2019-07-15
Great item as advertised fast shipping
Written by jazzman32926, -2019-07-13
I received my mask sooner than promised. It was exactly as advertised. I would order from them again.
Written by dudleychang, Pennsylvania -2019-07-04
Best Mask Ever!
I had been looking for a good mask for a long time. Couldn't find the right one on Amazon. Then I found it on cpapxchange.com and my problems were over! I finally could get a good night's sleep.
Written by ericofthetower, -2019-06-23
Great mask. Comfortable. Great price.
The mask is great. Very comfortable. Arrived quickly. Only complaint in the mask department is that it has come off the hose a couple of times while I was sleeping.
Written by davidneidert, NV -2019-06-13
Did not sela like it should causing air to leak while sleeping
Written by pamgram55, -2019-06-05
Quick shipping. Good prices.
Written by MichaelMain-69064, Texas -2019-05-31
Great product. Very fast delivery time
First time customer. 100 % satisfied
Written by DJOHN1335656, Mobile Alabama -2019-05-28
Pleasant experience as promised
Written by Asullivan-2256, Smithfield NC -2019-05-20
Full face Comfort Gel Blue
I switched from the nasal mask to the full face mask. I have used the ComfortGel Blue mask for years, and like it. The full face mask is just bigger. I do seem to get more air leaks, but feel a little more rested in the morning. Overall a good purchase.
Written by michaelholcombe, -2019-05-13
ComfortBel Blue Full Face CPAP Mask
Good price response time and shipping time.
Written by hkanda312, -2019-03-05
Great product at a great cost
Great product at a great cost
Written by mrxmr800, -2018-09-09
Quiet and Leak-Free
This is the best CPAP mask I've ever used. It is extremely quiet and does not leak. However, when I first started using it, it was difficult to get it fitted properly. In fact, it rubbed against the bridge of my nose so much that it caused a blister to form. So, if you decide to use this mask, make sure that you fit it correctly.
Written by pjfreitag, -2018-08-31
The Gel cushion in this mask was a good idea, however it is not rigid enough to form a good seal for me. I have around 40 Lmin leak every night no matter how I adjust the fit. The tighter I make it, the more crevices it creates around my mouth. The only good thing is that it helped me determine that I do need a full face mask as I'm a mouth breather and a chin strap and nasal mask wasn't cutting it. Unfortunately, I am past the 30 day return mark. I ordered the Airfit 20 mask to try hoping the seal is more rigid. It is currently being shipped. Hopefully the stars will line up soon and I'll get the right combination mask type, seal, etc. CPAP Exchange has been great so far.
Written by Hosed at the moment, Findlay OH -2018-07-27
Seems to be the one I've been looking for, so far ok,no blow outs at night, comfortable, fit is great.
Written by franksr3477, -2018-04-18
While I am impressed with how well this gel mask seals, It rubs the bridge of my nose and made deep gouges. It hurt so much it woke me up and I had to try and adjust it several times during the night. Had deep line on my face all day long. Tried adjustments in headgear for a few more nights but could not get it to fit so it would stay snug and not rub bridge of my nose. Will be returning it unfortunately.
Written by fpbaer7, -2018-03-27
The mask we ordered was delivered fast and was exactly what we wanted.
Written by joroschy, -2018-03-15
I have been wearing a size M mask since 2012. I bought this one and it runs small I need a Large. The 30 days are over so I am stuck with 3 of these. I also bought a new line for my mask thru Cpap customer service stating that is was for my M mask and she said a L would not so this is another $35 I spent on these masks. Do not like them at all.
Written by sami, PA -2018-02-08
All my masks are medium and when I bought this mask in medium the mask was to small. The sides of my mouth was not covered. So, if buying this mask order a size bigger....
Written by e|an, PA -2018-02-05
Mask is flimsy, cheaply-made, ill-fitting, not amenable to improvement no matter how hard you try; CPAPXchange? Great service.
The mask is flimsy and cheaply-made, the forehead pad comes off with hardly any force and is difficult to replace in the dark; the newly-redesigned ComfortGel Blue pad is minimalist, stiff and poor-fitting, it doesn't conform to your face even after 1 week of use (most masks break-in well before this) and new leak points crop up all the time; the plasticizer in the over-cover silicone membrane burns the skin and causes dermatitis, besides lending a chemical aroma to the device that's guaranteed to keep you up for the first few days if not longer. Respironics efforts at manufacturing cost-cutting have paid off in this case - for Respironics. For the rest of us? Don't bother with this mask, not even for giggles, it's just not worth it.
Shipping experience with CPAPXchange meanwhile? Great, smooth, and uncomplicated - received product on time and without damage. Great reseller. Much better than others out there. I especially like the chance to chat with CSR's online and getting the information I need immediately, eliminating the need to telephone or write and then wait in the queue for a response.
Written by document, -2018-02-01
great company employees handle the job duties
bought it ordered it and received it just like the site stated HOW REFRESHING NO MISTAKES OR EXCUSES
Written by bobv-88844, -2018-01-08
This mask is very heavy, I could not make stop leaking into my eyes, and it felt uncomfortable. I will be returning it.
Written by osborners, -2018-01-01
The mask is a little large, but I will order a medium next time
Written by rubysmith56, -2017-12-19
I gave this mask a truly thorough try. I read instructions and followed all tips for adjusting it but all to no avail.... every night I got horrible marks on my nose. I started using a bandaid so it woudn't hurt as much in the morning and that kind of worked out. But the leaking on this mask was the worst part. I could never make the adjustments to make it work for me.
Written by fornocristian, -2017-12-05
The Mask Leaks
The headband that holds the mask is extremely difficult to close for a person with limited range of motion. The masks, I have tried both the Xtra Large and Large sizes, both leak. I would advise against purchasing these devices. They are very disappointing.
Written by harvey-23086, -2017-12-04
Comfort blue full face mask
It's comfortable and works well. I have to have a full face mask because I breath through my mouth.
Written by jimk41396, -2017-11-28
The mask came within a reasonable time. I was pleased with the price, the quality of the mask and the seal (considering my smaller facial frame .
Written by loginni1, -2017-10-06
Won't connect properly to my hose and parts come apart when sleeping. Also fits weird.
Written by prestonc, -2017-10-02
Very comfortable mask
This mask seems large. Fits good and no leaks thus far.
Written by feltsx3, -2017-09-29
ComfortGel Blue is Average
I have a very high pressure and all twelve masks I have tries all leak. This mask still leaked liked most, but it was the most comfortable. I still have not found a mask that does not need to be tightened too much to eliminate leaking.
Written by Texas, Dave -2017-09-08
This is the second mast that I have purchased with...
This is the second mast that I have purchased with the comfort blue gel full face mast. Both I wore one night as it cut/worn spots on the bridge of my nose. I wrote each purchase off as a bad choice but will not purchase any more of these mask. I have been wearing a cpap mask since 1988, with basically no problems, so I do know how to wear one and adjust it.
Written by tedhayes826, second mask with disappointing experience. -2017-08-31
not real comfortable
I think just the nose head gear is a better product
Written by feikterry2, -2017-08-26
Leaks, very uncomfortable
The delivery was reasonably fast but I am not using the mask. By
Written by des0315, -2017-08-16
Doesn't Fit Like the Old ComfortFull 2 Mask
I had been using the older ComfortFull 2 mask since 2006. I was sad to see when I needed a new mask that it was no longer available. To be safe, I ordered the ComfortGel Blue assuming it would fit very similarly. Unfortunately it did not. It caused pain and redness on the bridge of my nose. The only good things that happened because of this is that cpapXchange has a nice return policy on select masks and the fact that the new replacement I ordered, ResMed's AirFit F10 is amazing!
Written by Jon J., Mobile AL -2017-08-05
Good but not perfect
I needed a full face mask for those times when head congestion from allergies or colds kept me from using the nasal mask I prefer. I am still getting some leaks around the seal despite adjusting the strap tension up and down, but it's better than foregoing the use of Cpap altogether.
Written by rjogden-52241, North Florida -2017-06-06
wind comes out in high pitch
am sending it back for a different mask, your customer service is A1 with the 30 day return policy,thanks and God Bless
Written by claytondyett, -2017-02-15
better than the original
better than the original. works well and good seal even with full beard.
Written by mike, -2016-12-08
I have always had excellent service from your company and your products. that is why I continue as your customer..
Written by MIKE G, -2016-11-02
Loud, okay seal
Okay, just okay sealing. But, I have a full beard.
Pros: Easy release if you have to get up in the night.
Cons: Quite noisy. Leaks could be less.
Written by Mike in Texas, -2016-08-03
Quick and easy.
Well done. Very happy with product and exceptionally quick service😊
Written by ALD, -2016-05-20
ComfortGel Blue Full Face CPAP/BiPAP Mask with Headgear
Good quality, well made. Fit wasn't for me. When rolling to side, the seal would break. I returned, and got nasal pads instead, better.
Written by djb, -2016-04-04
Did not fit well
Had to tighten the upper part to get it to seal on my nose, starting hurting on the bridge halfway into the night and had to go back to my old mask. tried 2 different nights, same thing.
Written by ME, -2016-03-19
Gel BLue Full Face Mask
it is very soft and very comfortable, fits me like a glove, I love it.
Written by Charlene, -2016-03-18
Christmas Gift nt used yet
I bought this it is a much needed gift. I found out he hasn't changed the mask since 2007. I recently became worried and decided to research. I am new girlfriend.
Written by Lisa W , -2015-12-24
Comfort gel blue
Into 2 nd week of wearing mask. Like it. Only problem is it has a sharp edge inside the nose piece. I had a small gel nose piece that I can put inside that works. Really like exhaust port location, doesn't blow on wife.
Written by Randy, -2015-04-18
even after I washed it I couldn't get rid of the smell I didn't even try to sleep with it
Written by Linda, -2014-12-14
ComfortGel BLUE Full Face
Leaks like crazy. I cannot seem to get the mask to stop leaking regardless of tighness or loosness of the headgear.
Written by Kevin, -2014-08-25
Had to fix it with super glue
The mask leaked so bad around the swivel it keep me and my wife had a terrible time going to sleep the first night. It sounded like a freight train. The next night I for the super glue out. After a few hours the odor went away. Now the train is gone but the bridge of my nose hirts every morning and I have a redline. Can't difure out wherw it is coming from, becauae the is plently of cushion between the hard mask and my nose.
Written by Mike D, -2014-07-20
ComfortGel BLUE Full Face CPAP/BiPAP Mask with Headgear
It is better than most of the mask just seems to run small. I purchased a small which usually fit but feels a little small to me afraid if I got a medium it would be too big. I am starting to think I have an in between face lol.
Written by Joy P, -2014-07-18
cpap mask purchase
My son said it was the exact same mask he had so we had no trouble using it.
Written by Chris, -2014-03-16
Sizes run small and didn't seal well
Started with this mask. It seemed too small and did not seal well on my chin. My supplier said it was not available in a larger size. However, it may work for others with smaller heads.
Written by John, -2013-07-22
Finally sleep again
I stopped using my machine as the pressure was very high and the mask was very uncomfortable, with this mask I have slept 5 nights in a row for more than 3-4 hours for the 1st time in over 3 years, I was averaging 60-90 minutes 2-3x a night. This is the most comfortable mask I've ever used
Written by greg, -2012-12-08
If that item is an Extra Large, my feet are size three not thirteen. They need to make it three sizes larger before it is usable for me.
Written by Danj, -2012-09-02
not a good one for me
The mask itself is very comfortable, but air outlet on the elbow of the mask is very noisy. Since I sleep with the hose directed above my head, the air blows down my neck. Kept waking me up....
Written by sleeper, -2012-08-11
Mask makes a difference
I had stopped using my nasal pillows for a variety of reasons; was slow to get a mask because I have a full beard. This mask is comfortable, easily adjusted and I'm getting good sleep again.
Written by Gary B., -2012-07-27
C-Pap Gel Mask & Headgear
Am very satified with my purchase. Mask is exactly what I ordered and have been using. Fits well and I also liked the fast delivery. Thanks.
Written by Faye, -2012-07-14
comfortgel blue full face
I like the Comfortgel mask,but would have liked the gel section to be a little wider and flatter.
Written by Jim, -2012-04-19
COMFORTGEL BLUE FULL FACE CPAP MASK
I had been using the "old" version of the comfort gel mask and I really liked it but when it came time to replace it I thought I would give the new version a try, and I'm very happy with it as well. The two masks are basically the same with a few minor exceptions, one being the newer version directs the air coming out of the mask upward, instead of blowing it straight out, which if you sleep on your side can be quite annoying for your spouse.. so all in all, if I had to replace this mask today, I would go with the comfort gel blue full face mask.... also, I was very impressed with the time it took to get my cpap supplies from cpapxchange.. I submitted my order on a friday and the supplies were at my home on monday.. and shipping was free.. you can't bet that!
Written by Roland, -2012-03-30